IPLP App Support

The IPLP App is operated by the Indigenous Peoples Law and Policy Program at the University of Arizona James E. Rogers College of Law.

Academic Communications and Official University Business

The IPLP App is a community, networking and informational platform. It is not an official channel for academic communication or University business.

Students, alumni, applicants, partners and other members should not rely on IPLP App posts, direct messages, notifications, profiles or other App content for official information concerning:

  • Academic advising;
  • Course registration or enrollment;
  • Grades or academic standing;
  • Assignments or course requirements;
  • Application or payment deadlines;
  • Degree, certificate or graduation requirements;
  • Financial aid;
  • Student records;
  • Disability accommodations;
  • Immigration or visa matters;
  • Complaints, appeals or formal requests; or
  • Other academic or administrative matters.

Official academic inquiries should be communicated through an authorized University of Arizona email address or another University-designated system. When communicating with IPLP faculty or staff about an academic matter, users should use their official University of Arizona email account and the faculty or staff member’s official University email address.

A post, direct message or other communication sent through the IPLP App does not constitute formal notice to the University of Arizona, the James E. Rogers College of Law, the Indigenous Peoples Law and Policy Program, or any University faculty or staff member.

Only information communicated through official University channels should be treated as authoritative for academic and administrative purposes.

For assistance, email:

Law-IPLP@arizona.edu

Please contact us for help with:

  • Account registration or approval;
  • Login problems;
  • Password-reset issues;
  • Updating profile information;
  • Posts, messages or notifications;
  • Event registrations;
  • Reporting inappropriate content or conduct;
  • Blocked, suspended or restricted accounts;
  • Privacy questions; or
  • Account deletion and recovery requests.

Account Registration and Approval

Users may request their own IPLP App account through the registration page. Account requests are reviewed before membership access is granted.

A newly registered user may be unable to log in until the account has been approved. Submitting more than one registration request may delay review.

Password Assistance

Use the Forgot Password? link on the App login screen to request a password-reset email.

Check your inbox, spam and junk folders. For security reasons, IPLP App personnel will never ask you to send your password by email.

Information to Include in a Support Request

To help us investigate a technical problem, include:

  • The email address associated with your account;
  • Your device model;
  • Whether you are using iOS, Android or the web version;
  • Your operating-system and IPLP App version;
  • A description of what happened;
  • The steps that produced the problem; and
  • A screenshot, when appropriate.

Do not include your password, government identification number, financial information or other unnecessary sensitive information.

Reporting Content or Conduct

Use any available in-app reporting feature to report content or conduct that may violate the IPLP App Community Guidelines.

You may also email Law-IPLP@arizona.edu with the relevant username, content description and date. Do not publicly repost private or sensitive information solely for the purpose of reporting it.

Account Deletion and Recovery

To request permanent deletion, use:

Verified deletion requests are completed within 30 days.

Before permanent deletion is completed, you may request account recovery or cancellation of the deletion request by emailing Law-IPLP@arizona.edu from the email address associated with the account.

After permanent deletion, the account cannot be recovered.

Privacy and Security

Review the IPLP App Privacy Notice for information about data collection, use, retention and deletion.

For University-wide guidance, visit the University of Arizona Information Security and Privacy page.

Suspected security incidents affecting the IPLP App should be reported promptly to Law-IPLP@arizona.edu. University personnel may also use the University’s official information-security incident-reporting process.

Service Availability

The University may temporarily restrict or suspend access for maintenance, security, policy enforcement or circumstances outside its reasonable control.

The IPLP App is not an emergency-reporting service. For an immediate threat to life or property, contact the appropriate local emergency authority.